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Shipping Policy

At Lumiyuki, we are committed to delivering your order promptly and securely. Please review our shipping policy below:

Shipping Rates & Delivery Times

  • Standard Shipping:

    • Estimated delivery: 5-7 business days
    • Flat rate: calculated base on location
    • Free standard shipping for orders >$50
  • Express Shipping:

    • Estimated delivery: 2-3 business days
    • Price varies based on location and order weight

Order Processing

  • Orders are typically processed within 1-2 business days after the order is placed.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Confirmation & Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track your order through the carrier’s website using the tracking number provided.

International Shipping

  • Currently, we only ship within Australia. Stay tuned as we expand to more regions soon!

Shipping Address

  • Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

Questions?

  • If you have any questions about our shipping policy, feel free to contact us at orders@lumiyuki.com or message us on social platforms. We’re here to help!
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    Curated Japanese and Korean Beauty Products

    • hello@lumiyuki.com
    • 5-7 Short, Homebush, NSW, 2140
    • ABN: 68 751 716 014