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Payment Policy

At Lumiyuki, we strive to make your shopping experience as smooth and secure as possible. Please review our payment policy below for a clear understanding of our accepted payment methods and guidelines.

Accepted Payment Methods

We accept the following forms of payment:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal: A secure and convenient online payment method
  • Apple Pay: For fast, secure payments through your Apple devices
  • Google Pay: Quick payments using your Google account

Payment Process

  • Payment Authorization: All payments are processed securely through our payment gateway. When you place an order, the payment method you provide will be authorized but not charged until your order is confirmed and ready to ship.
  • Currency: All prices listed on our website are in USD. If you are paying in a different currency, your payment provider may charge a conversion fee.

Security

We take your security seriously. Our website is equipped with SSL (Secure Socket Layer) encryption to protect your personal information and payment details. We do not store any credit card information on our servers.

Failed Transactions

If your payment fails to process, please check the following:

  • Ensure your payment method details are correct.
  • Confirm there are sufficient funds or credit available.
  • Check with your payment provider for any restrictions or declined transactions.

If the problem persists, please contact our customer support team at [email address or phone number] for assistance.

Payment Issues

  • If you encounter any issues during the checkout process or need help with payments, please reach out to our customer service team.
  • Lumiyuki reserves the right to cancel any order if payment is not successfully processed.

Refunds

Refunds will be processed to the original method of payment used during purchase. Please allow 7-10 business days for the funds to reflect in your account after we have confirmed the return or cancellation of your order.

For any questions or concerns regarding payments, please contact us at [email address or phone number].