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General Questions
What is the Lumiyuki Membership?
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Can I switch between tiers after signing up?
When does my membership renew?
Can I cancel my membership?
Glow Tier Questions
What does the Glow Tier include?
How does the 20% discount work?
What is considered 'upgraded shipping' for Glow Tier members?
Is the Glow Tier discount combinable with other promotions?
Who is the Glow Tier best suited for?
Do I need to spend a minimum amount to use my Glow Tier benefits?
Wholesale Tier Questions
What does the Wholesale Tier include?
Who qualifies for the Wholesale Tier?
What is the minimum order quantity for the Wholesale Tier?
How much does the Wholesale Tier cost?
How do I place a Wholesale Tier order?
What are the shipping options for Wholesale Tier members?
Are Wholesale Tier discounts combinable with Glow Tier benefits?
What is the 30-day payment processing option for Wholesale Tier members?
Payment and Support
How do I pay for my Glow Tier membership?
What if my Wholesale Tier application is denied?
Who do I contact for membership support?
Is there a refund policy for the Glow Tier fee?
What happens if I file a chargeback for my Glow Tier membership?
Curated Japanese and Korean Beauty Products
hello@lumiyuki.com
ABN: 68 751 716 014
Curated Japanese and Korean Beauty Products
hello@lumiyuki.com
ABN: 68 751 716 014
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